State Farm® Insurance Agent Nicole Ferrero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Meriah Carmona
June 3, 2026
5
out of
5
rating by Meriah Carmona
"Nicole was super nice and helpful in switching my plan from Allstate to State Farm. By switching with them I was able to get better coverage for almost half the price of what I’m paying now. I definitely recommend giving her office a call it’s worth the time!"
Kimberly Peterson
June 2, 2026
5
out of
5
rating by Kimberly Peterson
"Anita at State Farm insurance is always pleasant and very helpful. When I have a question I call and she puts my mind at ease. Thank you Anita, I appreciate you!"
We responded:
"Thank you, Kimberly! I'm glad to hear that Anita has been able to assist you and make things easier. We appreciate your kind words and your trust in our office. Feel free to reach out if you need anything else!"
Michelle Caro
June 2, 2026
5
out of
5
rating by Michelle Caro
"Anita was kind and professional. She supplied all the info I needed and took care of everything. Thank you!!!"
Destanie McNeiley
May 29, 2026
5
out of
5
rating by Destanie McNeiley
"The team was professional, helpful, and made the entire process smooth and easy. They answered all my questions quickly and provided great customer service!"
We responded:
"Destanie, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to make the process smooth and easy for you. Providing great customer service and answering your questions promptly is always our goal. We're always happy to help if anything comes up."
Cordell McNeiley
May 29, 2026
5
out of
5
rating by Cordell McNeiley
"I had a great experience working with Destanie at Nicole Ferrero State Farm. She was quick to respond, knowledgeable, and made the entire insurance process simple and stress-free. It’s refreshing to work with someone who is both professional and genuinely friendly. Destanie took the time to answer all my questions and made sure I understood my coverage options. Excellent customer service all around — highly recommend asking for Destanie if you need insurance help in Tucson!"
We responded:
"Cordell, thank you for taking the time to leave us a review! I'm happy to hear that Destanie provided you with such a positive experience. Making the insurance process simple and stress-free is what we aim for, and it's great to know she was able to help you understand your coverage options. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Destanie McNeiley
May 29, 2026
5
out of
5
rating by Destanie McNeiley
"Had a great experience working with this office . They were knowledgeable, responsive, and made everything simple to understand. Definitely recommend for anyone looking for insurance help!"
We responded:
"Destanie, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our office. Making insurance simple and understandable is what we strive for. We appreciate your recommendation! Feel free to reach out if you need anything else!"
McNeiley Custom Crafts
May 28, 2026
5
out of
5
rating by McNeiley Custom Crafts
"Destanie was super helpful, friendly, and made the insurance process quick and easy. Great communication and excellent customer service — highly recommend this office!"
We responded:
"Thank you! I'm happy to know that you found the service helpful and friendly, and that the insurance process was smooth for you. We appreciate your recommendation and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
Allison Robinson
May 8, 2026
5
out of
5
rating by Allison Robinson
"I spoke with Anita and she was amazing and kept us updated on all our policy information."
We responded:
"Thank you for your review, Allison! I'm glad to hear Anita provided you with excellent service and kept you informed about your policy. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
kimberly viars
May 2, 2026
5
out of
5
rating by kimberly viars
"I love state farm and how they take care of my family. Anita Gomez Felix, is such a blessing! She is friendly and professional and I am most comfortable speaking with her. She is the best and a blessing. Thank you, Anita for all you do."
We responded:
"Thank you, Kimberly! I'm so happy to hear that Anita has made such a positive impact on your experience with us. We truly appreciate your kind words and are grateful to have her on our team. If there's anything else we can do for you or your family, just let us know!"
HBIRD VALLEY
April 28, 2026
5
out of
5
rating by HBIRD VALLEY
"Very friendly and helpful"
We responded:
"Thank you! I'm happy to know you found our service friendly and helpful. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Marilyn
April 28, 2026
5
out of
5
rating by Marilyn
"I have been a client of this office since 2013 and have always received professional, pleasant service. I am very impressed and pleased with all of the staff."
We responded:
"Thank you for your review, Marilyn! I'm happy to know you've been satisfied with our service since 2013. Our team is committed to providing professional and pleasant experiences, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Joseph Estrada
April 28, 2026
5
out of
5
rating by Joseph Estrada
"Staff was excellent,service is excellent but pricing was my only complaint,unfortunately I had to get another provider that offered more but costs less."
We responded:
"Thank you, Joseph, for your feedback! I'm glad to hear you were happy with our staff and service. I understand your concerns about pricing, and I appreciate you sharing your experience. If you ever decide to explore options with us again, feel free to reach out. We're here to help!"
Jennifer Lightfoot
April 17, 2026
5
out of
5
rating by Jennifer Lightfoot
"I was amazed at how simple, quick and easy Anita made this experience for me today. Anita is Customer Service Satisfaction. Something that is hard to come by. Thankyou again."
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to hear that Anita made your experience simple and easy. We strive to provide exceptional service, and it's rewarding to know we succeeded. If there's anything else you need, feel free to reach out!"
Thuraya Anastas Cable
April 8, 2026
5
out of
5
rating by Thuraya Anastas Cable
"Such excellent, quality service and support. Everyone I worked with through this agency was impeccable and knowledgeable and helped me out considerably. Natalie spent the most time and helped me start new auto policy coverage as I prepared to transfer from out of state registration. She was very friendly and I enjoyed chatting with her in between the administrative nuts and bolts. Letty helped me to switch up my renters insurance information due to a snafu in my housing due to an unethical management company. I even spoke with Nicole once and she was equally helpful and responsive. Thank you so much for all the wonderful efficient help and work that got me coverage and done professionally and personably, a nice human touch in today's automated world. ✨✨✨✨✨"
We responded:
"Thank you, Thuraya, for your wonderful feedback! I'm so happy to hear that we could assist you with your insurance needs. It's great to know that you appreciated the personal touch and professionalism of our team. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Missy
April 6, 2026
5
out of
5
rating by Missy
"Nicole was great helping me set up insurance over the phone. Very thorough and friendly"
We responded:
"Thank you, Missy! I'm glad we could assist you thoroughly and with friendliness over the phone. We appreciate your feedback and are always here for your insurance needs. Feel free to reach out anytime!"
Elsbeth Mauceli
April 3, 2026
5
out of
5
rating by Elsbeth Mauceli
"Natalie was great. She explained everything to me and gave me agreat price that was better than all the other quotes I got."
We responded:
"Thank you, Elsbeth! I'm happy to hear that Natalie provided you with excellent service and a competitive price. Our team is dedicated to offering the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
Nicola
March 31, 2026
5
out of
5
rating by Nicola
"Nicole and her team are top notch.. Love the proactive approach and Anita is a Rockstar! She needs a raise or a Starbucks card! Make it happen Nicole! Love these guys!"
We responded:
"Nicola, thank you for your fantastic feedback! I'm delighted to hear that you appreciate our proactive approach and that Anita made such a positive impact. I'll be sure to pass along your kind words to her. We're grateful to have you as part of our community. Let us know if there's anything else we can do for you!"
Cora Olivas
March 28, 2026
5
out of
5
rating by Cora Olivas
"Anita is a keeper! Finally! Customer Service is making a come back. Thank you. Cora Olivas"
We responded:
"Thank you for your wonderful feedback, Cora! I'm delighted to hear that Anita provided exceptional service. Our team is dedicated to delivering top-notch customer service, and it's great to know we're on the right track. If you ever need anything else, feel free to reach out!"
J.D. Prestage
March 24, 2026
5
out of
5
rating by J.D. Prestage
"Natale rocks! She answers the phone promptly. (which is a big deal to us seniors) And she knows exactly what to do to help me. Nicole, don't let this girl get away from you. She only improves your business. You rock Natale!"
We responded:
"Thank you, J.D., for your wonderful feedback! I'm glad to know that our team has been helpful and attentive to your needs. We truly value their contributions to our office. If there's anything else we can assist you with, please feel free to reach out. We’re here to help!"
naomi fishman
March 19, 2026
5
out of
5
rating by naomi fishman
"Natalie was awesome in all repects"
We responded:
"Thank you, Naomi! I'm happy to hear that Natalie provided you with such excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
N A
March 10, 2026
5
out of
5
rating by N A
"Amazing customer service by Natalie, I just switched auto insurance and she made my switch very fast and easy, it was a smooth transaction, couldn’t be any more pleased with her service and most of all got me the best price for my auto insurance."
We responded:
"Hey, there! Thank you for sharing this and for choosing our office for your auto insurance, and I’m happy Natalie made the switch quick and easy while helping you find a price that works for you."
Dianne Taylor
February 26, 2026
5
out of
5
rating by Dianne Taylor
"We recently received a letter from State Farm about the amount due on auto insurance. My husband and I were concerned since it had been paid. He called State Farm, and the person who answered was Natalie. She was most courteous, pleasant and as it turned out the most efficient person he had spoken with in quite some time. She took care of the matter immediately and determined the payment had been received and their was a cross up in the mail. The letter was was notification of a reduction in insurance. Natalie is super pleasant, fast, and very efficient. The Taylors"
We responded:
"Dianne, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Natalie was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Nettie
February 26, 2026
5
out of
5
rating by Nettie
"State Farm head office messed up my stuff again since their new system and had given me extra policy’s and didn’t remove the old ones. I had to move twice in a month and I was upset and called my agent and she took the time to listen and she got everything corrected and fixed for me and she followed back up with me just like she said and she made it right for me. After over 20 years of being with State Farm I was ready to leave but I am staying with State Farm because of the great service I got from Nicole and her team and her fixing everything."
We responded:
"I’m glad I could help get everything corrected and follow up as promised. It truly means a lot to hear that after over 20 years with State Farm, you’re choosing to stay with us because of the service my team and I provided. Your trust and loyalty mean everything, and we’re always here to make things right for you!"
Randy Kautto
February 18, 2026
5
out of
5
rating by Randy Kautto
"Today I needed to make some policy changes and, as always, the support was exceptional. Natalie helped me today and the changes were made promptly. Over time I have found this agency to be superb."
We responded:
"Thank you for the wonderful review, Randy! Natalie is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
Tom Paronett
February 12, 2026
5
out of
5
rating by Tom Paronett
"Worked with Natalie (Ellie) Dallemese regarding a mutual customer of ours who moved states from Arizona to NY. She was awesome and definitely knows what she's doing! Highly recommend! -Tom Paronett Renee Neff State Farm"
We responded:
"Thank you for the five-stars, Tom! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."